-WHEN WILL MY ORDER SHIP?
In-Stock orders will be processed and shipped within 2 business days after your order is placed. If your order contains any items that are marked as "PRE-ORDER" on our website, then your order will ship on or before the release date.
-HOW DO I KNOW IF I ORDERED SOMETHING THAT IS ON "PRE-ORDER"?
If a certain item is on "PRE-ORDER" status, it will be annotated in the title and the description. The expected date of release will also be annotated as well.
-WHAT DOES "AWAITING FULFILLMENT MEAN"
This means we are working hard to get your order together and ready to ship out. Once we get your order shipped, the status will change to "SHIPPED".
-WHAT SHIPPING CARRIERS DO YOU USE?
Currently, we use USPS and UPS.
For international orders, we offer UPS.
-HOW DO I GET TRACKING INFORMATION?
Once your order is marked as shipped in our system, you will receive an automated e-mail with detailed tracking information.
Please check your SPAM folder before contacting us for tracking information.
-WILL YOU SHIP TO AN APO/FPO?
No, unfortunately not at this time.
-I PAID FOR Priority Mail SHIPPING, HOW LONG UNTIL I RECEIVE MY ORDER?
This depends on several factors. We will ALWAYS ship your order in the best manner possible to ensure quick delivery.
Typically, orders are received within 2-4 days. Depending on weight/size, we can ship some orders via USPS Priority Mail which is 2-3 days for delivery. We ship USPS Priority whenever possible.